Safe and Responsible
Gaming at 8bdt

Section 1

Our Commitment to Responsible Gaming

8bdt is built on the belief that online gambling — whether it is cricket betting, live casino, or slot games — should remain an enjoyable leisure activity. We recognise that for a small number of players, gambling can develop into something more serious, and we take that responsibility seriously. Our responsible gaming framework is not a regulatory checkbox — it is a genuine, ongoing commitment embedded into every layer of how 8bdt operates.

For players across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond — 8bdt is committed to providing a safe environment where you always feel in control. We invest in proactive monitoring tools that can identify changes in a player's behaviour before those changes become a problem, and our responsible gaming team is trained to reach out when patterns of concern are detected.

Responsible gaming at 8bdt means five things in practice: preventing underage gambling, giving players the tools to control their own activity, monitoring the platform for signs of problem gambling, providing clear and accessible support pathways, and never promoting gambling in a way that targets vulnerable individuals. This page explains all of those commitments in detail.

Section 2

Age Restriction & Underage Protection

Underage gambling is a serious issue, and 8bdt employs multiple layers of protection to prevent it. Every new player is required to confirm their date of birth during registration. All accounts are subject to Know Your Customer (KYC) verification, which includes confirmation of age via government-issued identity documents such as the Bangladesh National Identity Card (NID) or passport. Accounts that cannot complete age verification are restricted from making withdrawals and may be closed at 8bdt's discretion.

Parental Controls & Household Access

If you share a device with family members — including children or teenagers — we strongly encourage you to use your device's built-in parental controls to prevent access to gambling websites. Additionally, never save your 8bdt login credentials in a shared browser, and always log out of your account after each session. 8bdt accounts are personal accounts intended for the sole use of the registered player; sharing access to your account with anyone else, including family members, is a violation of our Terms & Conditions.

Section 3

Recognising Problem Gambling

Problem gambling does not always look the same in every person, and it rarely appears overnight. It typically develops gradually as recreational gambling begins to take on a more compulsive character. Recognising the early warning signs — in yourself or in someone close to you — is the most important step toward getting things back under control. 8bdt is committed to helping players identify these signs clearly and without stigma.

Behavioural Signs to Watch For

• Chasing losses: Placing larger bets or playing for longer than planned in an attempt to recover money that has already been lost.
• Secrecy and concealment: Hiding gambling activity from friends, family, or a partner — lying about how much time or money is spent on gambling.
• Preoccupation with gambling: Thinking about gambling constantly — planning the next session, replaying past bets, or researching strategies obsessively.
• Gambling to escape: Using gambling as a way to avoid dealing with stress, anxiety, depression, boredom, or other negative emotions.
• Financial consequences: Borrowing money, selling possessions, or neglecting bills and financial obligations in order to fund gambling.
• Neglecting responsibilities: Gambling during work hours, missing family commitments, or allowing gaming to interfere with daily life and personal relationships.
• Failed attempts to stop: Repeatedly promising yourself or others that you will stop or cut down, but finding it difficult or impossible to follow through.
• Increasing stakes over time: Needing to bet progressively larger amounts to feel the same level of excitement — a pattern similar to tolerance in substance use.

Signs in Someone Else

If you are concerned about a friend or family member's gambling behaviour, you may notice them becoming withdrawn, secretive, or irritable — especially when they are unable to gamble. They may experience financial difficulties that seem unexplained, or they may ask to borrow money frequently. If you are worried, speak to them calmly and without judgment, and encourage them to contact 8bdt support or one of the external organisations listed in Section 7 of this page.

Section 4

Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your gambling behaviour. They are not a clinical diagnostic tool, but they can help you gauge whether your relationship with gambling is healthy. Answer each question honestly — there are no right or wrong answers, only helpful ones.

Section 5

Responsible Gaming Tools at 8bdt

8bdt provides a comprehensive suite of responsible gaming tools that are accessible directly from your account settings at any time. These tools are free to use, take effect immediately (or within the mandatory periods noted below), and can be adjusted or activated without contacting support. Here is how each tool works in practice.

How to Activate Tools — Step by Step

Section 6

Self-Exclusion & Account Closure

Self-exclusion is the most comprehensive responsible gaming tool available at 8bdt. It is designed for players who have decided — for whatever reason — that they need to stop gambling entirely for an extended period. Self-exclusion is not a punishment; it is a protective measure that 8bdt fully supports and actively assists with.

What Self-Exclusion Means at 8bdt

When you self-exclude from 8bdt, your account is suspended for the duration you choose. You will be unable to deposit, wager, or access any games or betting markets on the platform. All promotional communications — bonus offers, weekly cashback emails, event promotions — will be stopped immediately. Any pending bonuses or active bonus balances will be forfeited at the time of exclusion. Your real-money balance, however, is preserved and will be returned to you via your verified payment method (bKash, Nagad, Rocket, or Upay) upon request.

Self-Exclusion Duration Options

• 6 months: The minimum self-exclusion period. At the end of 6 months, you must actively contact 8bdt support to request reinstatement — your account will not reopen automatically.
• 1 year: A medium-term exclusion suitable for players who want a significant break with clear end-point in view.
• 3 years: A long-term exclusion offering extended protection for players with a more serious concern.
• Permanent exclusion: The account is closed indefinitely with no possibility of reinstatement. This option is irreversible. Please choose it only if you are certain you do not wish to return to gambling at any point in the future.

How to Request Self-Exclusion

Self-exclusion can be requested in three ways, all of which are processed within one hour of receipt:

• Via Account Settings: Navigate to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred duration, and confirm. No reason is required.
• Via Live Chat: Contact our 24/7 live chat team and state that you wish to self-exclude. The agent will process your request immediately and send you a written confirmation.
• Via Email: Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and your preferred exclusion duration. We will action the request within one hour and confirm by reply.

Section 7

External Support Organisations

8bdt's own tools and support team are always available, but we recognise that some situations benefit from independent professional guidance. The following organisations provide free, confidential support for individuals affected by problem gambling, as well as for their families and friends. All information provided to these organisations is handled in strict confidence.

Section 8

Getting Help from 8bdt Support

If you are concerned about your gambling, or if you simply want to talk through your options before deciding which responsible gaming tool to use, our support team is available around the clock. There is no minimum threshold for reaching out — you do not need to be in crisis to contact us. Even if you just want to understand how deposit limits work, we are here.

All responsible gaming enquiries are handled with complete confidentiality. Your request will not be shared with other players, and it will not affect your standing as a 8bdt customer in any negative way. Our responsible gaming advisors are trained to listen without judgment and to help you identify the right level of support for your situation.